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ServiceSkills.com elearning

America's Premier Provider of Communication Training

eLearning to Improve Service, Teamwork & Leadership

Best Selling Customer Service Training DVD Packages

LMS Courses for Learning Management Systems

Workshops & Keynotes on Customer Retention & Loyalty

eLearning Platform

ServiceSkills.com is a proven web-based communication training system which empowers your customer service agents, call center staff & team members with the soft-skills they need to raise customer satisfaction levels, reduce conflict, improve teamwork & manage effectively. Courses also available for Learning Management Systems.

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DVD Training Packages

A full spectrum of DVD-based training courseware which address an array of soft-skill communication topics including customer service, client retention, telephone skills, employee relations, conflict resolution & management topics. This training content is ideal for staff meetings, individualized learning and classroom training session.

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Workshops & Keynotes

Invite our expert presenters to conduct your next customer service training class. From small group workshops with our certified trainers to Nancy's Association keynotes & corporate events. Choose from a popular collection of customer service, client retention & communication topics delivered to groups ranging in size from ten to ten thousand.

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