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Web-based Customer Service Training Library
Experience this platform now by visiting www.ServiceSkills.com.
While classroom training remains a highly
effective method for delivering soft skills instruction, many
organizations realize the benefits of using the web to offer a
blended solution to their service training challenges.
Equip your staff with the skills they need to best serve your
customers. ServiceSkills.com offers 24/7 access to the content
in the Telephone Doctor® Complete DVD Training Library.
Team members can now view high quality media, measure retention
with online quizzes, view post-quiz feedback, print key point
reminder and earn certificates of completion - directly from their
desktop. Managers can track employee progress and success through
an admin tracking feature.
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# of Users
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12-month Subscription
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Level
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up to 25
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$1,725
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Basic Access
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up to 50
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$2,975
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Custom Branded
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up to 75
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$4,125
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up to 100
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$5,150
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up to 150
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$7,275
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Platinum Branded
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up to 200
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$9,100
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up to 300
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$12,450
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up to 400
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$14,800
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up to 500
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$17,250
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up to 1000
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$22,250
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Experience this platform now by visiting www.ServiceSkills.com.
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Your training has been very well received . We're impressed with how interesting and creative the presentations are and we're excited to have a curriculum that is almost as entertaining as it is educational.
Roxanne Johnson
Red Dot
New York, NY
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Features & Benefits of ServiceSkills.com:
 Proven Content
The skills and techniques in this collection have been validated by tens of thousands of trainers and millions of students.
Affordable Investment
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Training is going really well so far! Our people are not only applying what they are learning to their telephone interaction, but also to our Email and Live Chat Services that are offered to our customers.
George Whittington
BikeBandit.com
San Diego, CA
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For a low subscription investment, your team members will access this proven customer service training library over and over.
Saves Money
Travel and meeting time are eliminated which will save your organization valuable resources. Your staff will learn at their desk (or in a computer lab) which reduces down time.
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The ServiceSkills.com training is going quite well. Our employees continue to get high scores and look forward to receiving their certificates. I have noticed an improvement in their customer service skills while listening in on calls for our Quality Assurance program. Many reps have become very service oriented and offer extra assistance without being asked by the customer.
Jo Anne Stearns
Paper Mart
Los Angeles, CA
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Improves Retention
This system will reinforce any classroom training you're doing. It also allows users to review any sections for which they need extra help.
ServiceSkills.com allows geographically dispersed employees to access the same skills and techniques. Consequently, all team members can speak the same customer service language.
Simple to Operate
Unlike complicated eLearning platforms, ServiceSkills.com is highly intuitive. Users appreciate that this system is simple to learn and easy to operate.
Experience this platform now by visiting www.ServiceSkills.com.
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