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Meeting & Event Planners:
Keynote & Large group programs
Presented by Nancy Friedman
Humourous, Motivating & educational. A hit every time.


How To Be An Island Of Excellence...
In An Ocean Of Mediocrity.

Keynote Presentation with Nancy Friedman
Nancy Friedman is a gifted motivational business speaker with a proven track record. Nancy has been delivering her powerful motivational programs to audiences since 1983.

The valuable information Nancy offers her audiences has helped set the standards for corporations and associations across the country. Nancy specializes in giving "how to" techniques based on real world experience...techniques she has shared with companies world wide to increase service skills and gain a competitive edge.

Nancy is one of the most 'brought back' speakers at conferences & corporate meetings; having been asked several times to MDRT (Insurance industry) PCMA, Conference Managers ; Nat'l Assn of Mortgage Brokers, just to name a few. Nancy's quick wit, timing and keen sense of humor makes her a big hit with audiences of all sizes and across all management and sales titles.

"You were able to cause a room full of overworked, skeptical, solo and small firm practitioners to laugh out loud for over an hour with your humorous antics and anecdotes. Needless to say, your reviews were outstanding."

Linda O.,
Missouri Bar Assn.
Her program is continually labeled a "don't miss" session. There are 2 ways to say, "where did you get her?" and we promise you ; it'll be the right way when you book Nancy.

An author of several books on the topic, Nancy is an internationally recognized authority on customer service. She has appeared on hundreds of television and radio programs worldwide including the Today Show, CBS This Morning, Good Morning America, Canada Today and the BBC, and more recently she appeared on OPRAH. She's also been featured in respected newspapers and magazines like the Wall Street Journal, USA Today and Nation's Business.

Nancy is the featured presenter in America's favorite customer service video training library. With distribution in over 40 countries, this training library has helped millions of people worldwide improve the service they provide their customers.

With these credentials, it's no wonder major corporations and associations around the world choose Nancy Friedman to speak at their events. Her presentations motivate, educate, and Enter-trainŽ. Audiences walk away feeling great about themselves, their company and their customers!

Keynote Duration Keynote Fee
Keynote, General Session or Workshop* $7,000
Keynote PLUS Workshop* on Same Day $9,500
* Workshops can be 1 or 2 hours
All fees are in addition to travel expenses

To receive a no charge Keynote demo kit and video, please call 800.882.9911 or click here for more information.

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